We request all our customers to read the terms and conditions carefully prior to using the website, or even choosing to trade with us. All our customers who have chosen to trade with us are subjected to following terms and conditions. If you disagree with any of the following conditions, then please feel free to write to us at firstname.lastname@example.org.
The entire content on this website right from graphics, content, and code is copyrighted as a collective work under US copyright law and is property of www.sunglassville.com. The customers should not try to post, distribute or reproduce the content in any way without a valid written consent from our side. A customer is prohibited from indulging in reproduction of our copyrighted images to promote any other relative business and if found guilty then he/she may be subjected to proceedings under the established laws.
Sunglassville.com is NOT affiliated with any leading eyewear brands in any way and also we have not appointed any person/persons to act on our behalf to deal with any product sold on our website. We only encourage direct customer interactions, whenever a dispute arises.
Rules of Customer Conduct
We own rights to review, edit, refuse or reject, delete any content from the website wherever it becomes necessary to reconsider the customer welfare.
Also, we prohibit any of our customers from indulging in–
Any kind of self promotions by claiming the example of our website
Transmission of "chain letters", "junk mails", or “spamming” in name of the company or any of its staff.
Offensive conduct such as posting defamatory content on any online community about our services or products without any valid reason.
Posting some offensive content via online forums promoting racism, pedophilia, hatred, bigotry, religious disharmony, obscenity, in the name of sunglassville.com.
Unlawful interference with our website. A customer should not try to seek unauthorized access to our website, or any other customer information by influencing our staff or by hacking our system.
Harassment in form of abusive chats, chain e-mails, directed against any employee or management at sunglassville.com
Any sort of canvassing, where customers are asked to join any organization on behalf of our company.
This agreement shall be governed, construed, and interpreted in accordance with the established laws prevalent at North Carolina, United States of America, where we are based.
Cancellation and Returns Policy
Sunglassville.com reserves the right to cancel any order without any prior explanation owing to the inherent circumstances such as delay in shipment due to some bad weather or labor conditions, or unavailability of stock, and etc. The company management will ensure that any communication regarding the cancellation and refund is made duly to avoid any hassles. Blank returns will have a 20% restocking fee or $20.00, whichever is greater.
Customers can -
Inform us about cancellation before your order goes to production and we will process a refund..
Approach our customer service department with information on delay of product
Return the product within 10 days of receiving the shipment, without tampering its packing. We will consider the request only and only if the product is returned with original packing supported by warranty, instruction papers, and other accessories, if any.
Approach us if they find visible damage on the box, in which the product is packed.
Meet the cancellation deadline by mailing us the request at right time. We don’t encourage returning of –
Customized lenses, which are fitted with suitable frames. In case, a customer is experiencing any difficulty with the adjustment of frame or any sort of vision correction, then they can always approach us at email@example.com or call us at any of our specified numbers.
Any customer who agrees to trade with us should defend, and indemnify our employees, management and other staff from and against all expenses, losses, and damages and cost, including attorney fees (resulting from violation of any established practices by a customer or any other person using their account). For Queries and Comment