Product & Design Quality -The glasses were great. I only wish I had received them in time to actually use them for the intended audience. Now I have a bunch of glasses and I need to figure out what to do with them.
Customer Service & Shipping -I'd like to give zero stars. My order did not ship on time. Elias missed the email detailing when I would need these glasses. He tried to rush the order, but was not successful and I ended up having to buy something else. I told him that if I did not receive the glasses in time, that I did not want them, but he ignored my email and sent them anyway. I have been sending emails to him to see if I will be getting these for free or at a discount and he has ignored all of my emails. I can't believe the service I have received. I need to call and complain, but I am swamped with work and have not had a chance. I will not be using sunglassville again even though the quality of the glasses were good. I teach customer service to my staff and this is appalling.
Product & Design Quality -red sunglasses with bride & grooms name and their wedding date printed. We gave the glasses as wedding favors. It was fun having everyone wearing red glasses. The wedding pictures were awesome.
Customer Service & Shipping -great. received in timely manner and the glasses were received perfect.